At Aptimized, our customer-driven ServiceNow strategies are developed using the following principles and guidelines. Our approach is to implement a minimal viable product (MVP) first to ensure that the time to value for licensing is rapid. This will allow us to implement at minimal cost, in an accelerated fashion, with limited risk. Once in place, we will begin iteration sessions with key stakeholders to ensure continuity between the product and the processes. Once complete, we will look to expand the functional implementation using the same MVP process.